TERMS & CONDITIONS
Welcome to www.palkicar.co.in owned and operated by Palki Auto Hub including its divisions Palki Car Decora and Palki Auto Care
By accessing or using this Website, booking our services, or contacting us through any online platform, you agree to these Terms & Conditions. If you do not agree with these Terms, please discontinue the use of this Website.
ABOUT US
Palki Auto Hub provides professional automotive services including but not limited to:
Car Accessories Installation
Car Modification
Denting & Painting
Car Detailing
Ceramic & Graphene Coating
Paint Protection Film (PPF)
Car Washing & Cleaning
Audio System Upgrades
Lighting Upgrades
Interior & Exterior Customization
Accidental Repair & Insurance Claim Assistance
Vehicle Diagnostics and Other Automotive Services
Our services are provided at our authorized workshop by trained professionals using industry-standard practices.
ACCEPTANCE OF TERMS
By using this Website, you confirm that you:
Are legally capable of entering into a binding agreement.
Agree to comply with all applicable laws.
Accept these Terms & Conditions.
BOOKINGS & APPOINTMENTS
Appointments requested through our Website, WhatsApp, social media platforms, or telephone are subject to confirmation by our team.
Estimated service time may vary depending on:
Vehicle condition
Availability of parts
Technical inspection
Workload
Weather conditions (where applicable)
ESTIMATES & PRICING
All quotations provided are estimates unless specifically mentioned as final.
Additional work discovered during inspection may require customer approval before proceeding.
Prices are subject to change without prior notice.
VEHICLE INSPECTION
Customers are advised to inspect their vehicle before leaving the workshop.
Any concerns should be reported immediately.
Claims reported after delivery may require additional inspection before resolution.
ACCESSORIES & MODIFICATIONS
Some aftermarket accessories or vehicle modifications may:
Affect manufacturer warranty
Require approval from local authorities
Need RTO compliance
It is the customer's responsibility to verify legal compliance before requesting modifications.
Palki Car shall not be responsible for regulatory issues arising from customer-requested modifications.
INSURANCE CLAIM ASSISTANCE
We assist customers with insurance claim procedures.
Approval of claims depends solely upon the insurance company and surveyor.
Palki Car does not guarantee claim approval or reimbursement.
PAYMENT TERMS
Payment must be completed before vehicle delivery unless otherwise agreed in writing.
Accepted payment methods may include:
Cash
UPI
Debit/Credit Cards
Bank Transfer
Other approved payment methods
CUSTOMER RESPONSIBILITIES
Customers agree to:
Provide accurate vehicle information.
Remove valuable belongings before handing over the vehicle.
Inform us about previous repairs, modifications, or existing issues.
Palki Car shall not be liable for loss of personal belongings left inside the vehicle.
WARRANTY
Warranty, where applicable, is limited to the specific product or service provided.
Warranty does not cover:
Accidents
Misuse
Normal wear and tear
Improper maintenance
Unauthorized repairs
Damage caused by third parties
Manufacturer warranty terms shall apply to branded products.
LIMITATION OF LIABILITY
While we exercise reasonable care during all services, Palki Auto Hub shall not be liable for:
Indirect damages
Consequential losses
Loss of business
Delay caused by suppliers
Mechanical failures unrelated to the service performed
Natural disasters or force majeure events
WEBSITE CONTENT
All images, videos, logos, graphics, service descriptions, and content available on this Website are the intellectual property of Palki Auto Hub unless otherwise stated.
Unauthorized copying, reproduction, or distribution is prohibited.
USER CONDUCT
Users agree not to:
Submit false information
Attempt unauthorized access
Upload malicious software
Use the Website for unlawful activities
Interfere with Website functionality
THIRD-PARTY LINKS
Our Website may contain links to third-party websites.
Palki Auto Hub is not responsible for the content, privacy practices, or services offered by third parties.
CANCELLATION POLICY
Appointments may be cancelled or rescheduled by contacting us in advance.
Certain customized products or special orders may not be eligible for cancellation or refund after processing.
FORCE MAJEURE
We shall not be held responsible for delays or failure to perform services due to circumstances beyond our reasonable control, including natural disasters, government restrictions, strikes, supply shortages, or other unforeseen events.
CHANGES TO THESE TERMS
Palki Auto Hub reserves the right to modify these Terms & Conditions at any time.
Updated Terms become effective immediately upon publication on this Website.
GOVERNING LAW
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Kolkata, West Bengal.
CONTACT US
Website: www.palkicar.co.in
Email: palkiautocare.service@palkicar.co.in
Phone:
+91 99326 85283
+91 91472 09788
Workshop: Chinar Park | Rajarhat (Raigachi) | Barasat